Refund policy

All sales are final. Because each item is made to order, we do not accept returns, exchanges, or offer refunds for change of mind, sizing issues, or other non-defective items.

Each order is individually prepared and inspected prior to shipment. If you receive an item that is damaged, defective, or incorrect, please contact us at toreroservice@gmail.com within 7 days of delivery. Include your order number and photos of the issue so we can review your claim and make it right.

Claims submitted after the 7-day period may not be eligible for replacement or resolution.